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This course is not awarded CEU's
Our Customer Service training series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department with useful tools for providing excellent customer service.
Audience: This online training series is for anyone who wants to learn about creating and maintaining good customer service.
23 Items in the Customer Service Training Package:
Customer Service (Videos)
Total Items: 23
Total Time: 27.28 hour(s)
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